The quality of after-sales service is a priority within the group Vincent. The production requirements of our customers and their needs are our demands !
For this, the group Vincent established a structure to respond to customers as soon as possible.
A main contact within the group is linked directly with the customers or the agents Gemo-Tec and will coordinate the various services of the group for better responsiveness.
So, whether to supply OE spare parts in an emergency, or intervene on a stopped machine, engineers and technicians will respond promptly to help you satisfy your own customers.
The after-sales service will also allow you to fill up your parts inventory for preventive service and plan with you the possible maintenance interventions.